How To Order

HOW TO ORDER

Payment is finalised through the different payment processors (paypal, apple pay, google pay, shop pay, credit/debit card etc...)

Payment Process

▪️ Shop for your items and add them to your cart

▪️ Once satisfied, click "Checkout" to proceed to the next step

▪️ Enter your contact information, including your name, address, phone number, etc.

▪️ If you already have an account, you can simply log in. If not, fill out the required details and tick the "save information for next time" box

▪️ Click on "Continue to shipping"

▪️ Choose your shipping area and click "NEXT"

▪️ Review your order details, including the total cost (shipping fees included)

▪️ Once payment is confirmed, we will process your order and provide you with a tracking number once your package has been shipped.

▪️ Default shipping is First Class mail

If you have any further questions or concerns, feel free to reach out to us on Instagram. We're always happy to assist you with your purchase! 

ACCOUNT CREATION

Create an account with your email address.

If you are already registered, please log in with your email address and password.

FORGET PASSWORD

If you forget the password to your account, please click on the "forget your password" menu below the log in section 

Enter the email address used to register. You will be emailed a link to reset your new password.

If after 5 mins you have not received the email, kindly check your spam folder. 

HOW TO LEAVE US A NOTE FOR YOUR ORDER?

You can find the note section when you open your cart/basket. 

Here, you can type in your KPOP/BTS Bias or any extra information you would like us to consider when preparing your order.

HOW TO USE PROMO CODE?

Enter the discount promo code during checkout. The option to insert code is displayed on the right side of the check out page. Look out for "Gift Card" or "Discount Code"

HOW TO UPDATE YOUR SHIPPING ADDRESS

You can update your shipping address by logging into your account and clicking on "UPDATE"